← Legal Center

Privacy & Verification

Identity Verification / KYC Consent

Consent for identity verification and the processing of supporting evidence.

Current published policyVersion GH-2026-10-21-v1Effective 2026-10-21
Effective-date notice: This policy is effective from 2026-10-21. Booking-specific accepted versions and applicable mandatory law remain controlling for transactions created under earlier accepted terms.

1. Purpose

This Identity Verification / Know-Your-Customer (KYC) Consent ("Consent") establishes the legal authorization granted by an applicant to DRYVE247 LTD to verify their identity, validate government-issued credentials, query national statutory identity databases, execute driving record checks, and screen against international anti-money laundering (AML) and sanctions registries.

2. Scope

This Consent applies to all natural persons applying for Account registration as a Renter, Host, Approved Driver, or Chauffeur on the DRYVE247 Platform within the Republic of Ghana.

3. Definitions

"DVLA Verification API" means the technical integration querying the Driver and Vehicle Licensing Authority registry to validate driving licence status, class endorsements, and validity periods under Act 569.

"NIA Verification API" means the digital verification gateway connecting to the National Identification Authority database to authenticate the Ghana Card PIN and demographic data under the National Identity Register Act, 2008 (Act 750).

"Sanctions & PEP Screening" means automated queries against international watchlists, including the UN Sanctions List, INTERPOL Red Notices, and Politically Exposed Persons (PEP) registries pursuant to the Anti-Money Laundering Act, 2020 (Act 1044).

4. Parties Covered

This Consent legally binds the applicant, DRYVE247 LTD, and licensed verification sub-processors.

5. Eligibility

Every user seeking to drive, rent, or host vehicles must execute this Consent.

6. Rights

Notice of Sources: The applicant has the right to know the precise statutory registers queried during verification.

Re-Verification Rights: In the event of an automated verification failure, the applicant has the right to request a manual human review by DRYVE247 Compliance Officers.

7. Responsibilities

Authentic Credentials: The applicant warrants that all uploaded identity documents, national identification numbers, driving licences, and selfies are authentic, unexpired, and legally issued to the applicant.

Notification of Status Change: The applicant must notify DRYVE247 immediately if their driving licence is suspended, revoked, or endorsed with traffic convictions.

8. Prohibited Conduct

No person shall:

Submit a forged, simulated, altered, or stolen Ghana Card, driver’s licence, or passport;

Impersonate another individual or utilize synthetic digital identities;

Attempt to bypass liveness checks using static photographs, screen replays, 3D masks, or deepfake generative video manipulation.

9. Operational Procedures & Affirmative Consent Text

During the identity submission flow, the applicant must review and affirmatively toggle the following unbundled consent declaration:

AFFIRMATIVE IDENTITY VERIFICATION MANDATE:

"I hereby authorize DRYVE247 LTD and its certified identity verification partners to process my personal data, national identity credentials, and driving records for the purpose of validating my identity and eligibility to participate in the DRYVE247 vehicle sharing marketplace. Specifically, I grant irrevocable authorization to DRYVE247 to:

a) Query the National Identification Authority (NIA) database to authenticate my Ghana Card particulars pursuant to Act 750;

b) Query the Driver and Vehicle Licensing Authority (DVLA) database to verify the authenticity, class, and validity of my driving licence pursuant to Act 569 and L.I. 2180;

c) Screen my legal name and date of birth against global anti-money laundering (AML), sanctions, and law enforcement watchlists pursuant to Act 1044; and

d) Capture and transmit my facial image to execute automated biometric liveness and matching analysis.

I understand that my verified legal name, date of birth, and identity number will become locked to my Account profile upon verification to prevent identity manipulation."

10. Evidence and Documentation Requirements

The electronic audit trail—including verification transaction tokens, timestamps, match confidence percentages, and NIA transaction reference numbers—is permanently archived in DRYVE247 compliance databases under the Electronic Transactions Act, 2008 (Act 772).

11. Payments and Financial Consequences

Standard identity verification costs are absorbed by DRYVE247. However, applicants who submit demonstrably fraudulent identity documents will be assessed an administrative fraud investigation fee of GH₵ 1,000 / USD $70 and referred to law enforcement.

12 Independent Insurance Responsibilities

Identity Checks and Insurance: Successful KYC is a platform eligibility check and does not activate insurance or guarantee that a driver is insured. The Host must obtain direct confirmation of permitted drivers from its insurer. DRYVE247 cannot declare an independent policy void.

13. Privacy and Data Protection

Identity data is processed strictly under the Data Protection Act, 2012 (Act 843). National identity numbers are encrypted at rest using AES-256 and never displayed in full to other marketplace users.

14. Safety Obligations

Rigorous identity verification prevents bad actors, vehicle theft syndicates, and suspended drivers from gaining access to platform vehicles.

15. Reporting Obligations

Users must report lost or stolen credentials to DRYVE247 immediately to freeze associated accounts.

16. Disputes

Disputes regarding identity rejections shall be handled by the DRYVE247 Compliance Appeals Desk under Document 59.

17. Enforcement

Fraudulent identity submissions are referred immediately to the Ghana Police Service (CID) and the Cyber Security Authority (CSA) for prosecution under Act 29 and Act 1038.

18. Suspension and Termination

Discovery of identity misrepresentation results in permanent, irrevocable account expulsion.

19. Applicable Law

This Consent is governed by the laws of the Republic of Ghana, specifically the National Identity Register Act, 2008 (Act 750), the Data Protection Act, 2012 (Act 843), the DVLA Act, 1999 (Act 569), and the Anti-Money Laundering Act, 2020 (Act 1044).

20. International Users

Foreign nationals consent to equivalent validation checks against international passport databases, embassy verifications, and global fraud registries under Document 28.

21. Amendments

Verification protocols may be modified to satisfy updated Bank of Ghana or DPC directives.

22. Severability

Invalidity of any clause shall not compromise the remaining identity authorizations.

23. Contact Information

Trust, Safety & Identity Operations

DRYVE247 LTD

Email: kyc@dryve247.com